Experience
Lead Product Designer Oct 2014 – Present
Formerly Senior Product Designer Oct 2014 - Feb 2017
Syapse | Palo Alto, CA - USA
Syapse is a software company enabling healthcare providers to deploy precision medicine programs in oncology and other service lines. Leading academic and community healthcare providers use the Syapse Precision Medicine Data Platform to integrate complex genomic and clinical data to provide clinicians with actionable insights at point of care, enabling care coordination, treatment, and outcomes tracking.
I lead product design for the Syapse Oncology web application.
Launched 4 product versions, from conception to deployment of Syapse Oncology to 6+ customer health systems
- Leads collaborative discussions across interdisciplinary teams of engineers, genomics and ontology experts to address complex problems with actionable next steps
- Translates customer feedback to unified product features that can be used across customer health systems
- Communicates design strategy to wide audiences, from the product team to executive leadership at customer health systems
- Established user-centered design processes as an integral part of product management and agile development
- Create standard design guidelines and component libraries to maintain consistency and facilitate UI development
Senior User Experience Designer Sep 2011 – Oct 2014
Kaiser Permanente, Innovation Consultancy | Oakland, CA - USA
Kaiser Permanente (KP) is the largest integrated healthcare system in America, providing care to millions of Americans. As part of KP’s Innovation Consultancy, I led cross-functional teams of designers, developers and clinical staff to create technology and service experiences within the hospital and outpatient settings.
- Designed and led innovations in supply chain and bed management (2 hospitals), nurse rounding (1 hospital), outpatient patient engagement and total health (2 medical centers)
- Conducted and led design research in diabetes care management (3 cities )
- Operationalized solutions by collaborating with clinical departments to implement new workflows and trained staff to effectively use the solutions in the clinical setting
Technology Consultant May – Aug 2011
Technology Consulting in the Global Community | Daet - Philippines
For this immersive program, I worked with the client, Our Lady of Lourdes College Foundation, to assess their enrollment procedures and transition to an online application system using human-centered design methodologies. I also redesigned, coded and launched the college website.
UI/UX Designer Feb 2011 – May 2011
LearnBop, acquired by K-12 | Pittsburgh, PA - USA
Learnbop is an interactive learning system for K-12 mathematics. As the UX team of one, I designed and rapidly prototyped the second version of the Learnbop web platform. From conception to launch, I worked on the lesson authoring tool, step-by-step lessons and classroom reporting dashboards for students and teachers. Delivered HTML prototypes to facilitate front-end implementation and deployments.
Smart Home Assistant Researcher Feb 2008 – Aug 2009
HCI Institute, Carnegie Mellon University | Pittsburgh, PA - USA
The Family, Control and Smart Home is a research lab which focuses on the development of smart home systems that help dual-income families feel they are in control of their busy lives. I conducted in-depth ethnography and compiled a labeled corpus for machine learning. I also designed visualizations, storyboards and concepts for mobile and smart home devices that demonstrate how a routine learning system can help families address the common coordination breakdowns that cause unnecessary stress in their lives.
JUNIOR DESIGNER Jun 2006 – Aug 2008
Trancos | New York City, NY - USA
Trancos is a lead generation and customer acquisition company supporting advertisers and publishers. I worked with the creative director and engineering team to design websites, advertising campaigns and company collateral.
Education
Carnegie Mellon University - Pittsburgh, PA-USA 2011
BHA Industrial Design and Global Systems Management
Double Major Human-Computer Interaction
University and Department Honors
Strate, éCOLE DE DESIGN - Sévres, France 2010
Exchange program, Interaction Design
SKILLS
Strategy
Release Planning
Cross-functional leadership
Workshop Facilitation
Research
Ethnography
Contextual inquiry
Workflow Analysis
Participatory design
Personas & archetypes
Concept & usability testing
Design
Sketching & Rendering
Storyboarding
Wireframes
Web & Mobile
Rapid Prototyping
Technical
HTML/CSS
jQuery
Javascript
Language
Tagalog / Filipino (Conversational)
French (Conversational)